01Process mappingSee every step, handoff, and delay in how work gets done today.Current stateHandoffsPain points
02Bottleneck removalCut the steps, approvals, and rework that slow your team down.SimplifyApprovalsRework
03Standard proceduresDocument clear, repeatable processes so quality doesn’t depend on who’s working.SOPsPlaybooksTraining
04Tool alignmentMake sure your systems support the process, not the other way around.Systems fitConfigurationAdoption